Contact

Talk to a human.

Email is the best way to reach us. Pick the address that matches your question — it routes to the right person and gets answered faster.

General + sales
[email protected]

Pre-sales questions, integration questions, partnership inquiries, anything that does not fit the other categories.

Response: Within 1 business day.
Support
[email protected]

Help with your YourSender account, deliveries, integrations, billing, or bug reports. Please include your account email and the order ID if relevant.

Response: Within 1 business day. Critical incidents (deliveries failing across the board) are addressed the same day.
Privacy + GDPR
[email protected]

Data-subject-access requests, deletion requests, questions about how we handle buyer data. See our Privacy Policy for the full list of rights.

Response: Acknowledged within 7 days, fulfilled within 30 days.
Security
[email protected]

Vulnerability reports, responsible-disclosure submissions, anything urgent and security-related. We do not currently run a paid bug-bounty programme but we credit reporters who follow responsible-disclosure practice.

Response: Acknowledged within 48 hours.
Registered company

Pageey.com Jakub Rozanski

Sole proprietorship registered in Poland.
Operator of yoursender.org and dashboard.yoursender.org.

We're a small operation and don't maintain a public mailing address. For postal correspondence (legal, contractual, official) please email [email protected] first and we'll share the address directly.

Hours

Monday – Friday, CET

We're a small team in Central European Time. Email sent during business hours typically gets a same-day reply. Outside hours and on weekends we still answer urgent issues, just slower.

System status and incidents: yoursender.org/status.

Already have an account?

The fastest path to support is the in-dashboard help button — it pre-fills your account context so we can help you faster.